Communication problems not only every year arouse more and more interest among people of different ages, different professions, and education, but, above all, are a necessary component of the professional competence of specialists in all areas of their activity.
The Most Effective Communication Skills for Your Meetings
If you feel uncomfortable communicating with people, this does not mean that you cannot become an excellent conversationalist and convincing speaker. Sometimes, just a little work on yourself is enough to develop your communication skills. A few simple tips will help you with this:
- Watch your body language.
- Get rid of speech “pollutants”.
- Prepare for small conversations.
- Ask questions and repeat the words of the interlocutor.
- Adapt to the audience.
Communication has acted and acted as a way of forming a human personality, a necessary condition for the normal development of a person as a member of society, a condition for his spiritual and physical health, a way of knowing other people and himself. Outside of communication, a person as a person cannot be formed.
Communication also acts as a factor and condition for the existence of any human communities that arise and function on the basis of communication between individuals, groups, and associations. No sphere of human activity is possible without communication.
In conclusion, we note that the communication need, or the need for communication, according to the hierarchy of needs of the American psychologist Abraham Maslow, is one of the basic human needs. The importance of communication as a basic need is determined by the fact that “it dictates the behavior of people with no less authority than, for example, the so-called vital (life) needs.” A person who cannot satisfy, or not fully satisfy this need, is inevitably traumatized mentally.
What Communicative Skills Are Needed for Successful Meetings?
To make your meeting effective, you need to have the following skills:
- apply knowledge of the psychological side of business communications in their activities;
- build interpersonal relationships in the business sphere, taking into account the purpose of communication and the individual psychological qualities of the partner;
- organize business events (meetings, briefings, negotiations, press conferences, presentations, etc.) based on the requirements, principles, and technologies of business partnership and cooperation;
- prevent conflicts and choose the right strategy of behavior in a conflict situation;
- competently draw up the basic documents of business communications and conduct business correspondence;
- business communication technologies, a wide range of communication techniques and techniques for establishing contact with the interlocutor, creating an atmosphere of confidential communication, organizing feedback with the aim of their effective use in professional activities;
- methods of cognition of the personality of a communication partner;
- the skills of conducting business conversations and negotiations with a high level of psychological culture;
- skills of prevention and neutralization of interpersonal and intergroup conflicts;
- knowledge of psychology to prevent and resolve conflicts in business communications;
- skills in drafting documents in business communications.
However, as experts in the field of meeting communication research note, a holistic theory of social communication has not been formed. The result is a mosaic picture when, within the framework of a particular scientific discipline within its competence, individual characteristics and forms of communication were considered, but the general structure of the universe of communication turned out to be hidden in mysterious darkness. That is why there is a need to comprehend communication at a theoretical level, to develop a general theory of communication.